ERP - Roles and Responsibilities
Categories:
- Test Planning
- Stakeholder Communication & Reporting
- Resource Management
- Process Governance
- Test Management
- Risk and Issue Management
- Escalation Management
Roles:
- QA Program Lead
- QA Test Lead
Responsibilities:
QA Program Lead:
1.Test Planning:
- QA Timelines
- QA Estimation
- QA Project Plan
- QA Test Plan
Across all testing streams across program workstreams: - Migration
- SIT
- BAT Support
2.Stakeholder Communication & Reporting
- Alignment with Business and Program Leadership
- Alignment on expectations
- Scope and responsibilities
- RAID
- Program Level Reporting
- Primary point of contact for program
- Cross-Team Sync/Collaboration with the different program stakeholders
- Maintain QA dashboards for status
3.Resource Management
- Resource Planning
- Forecast approvals
- Resource selection
- Onboarding
4.Process Governance
- Customer standard QA Processes are followed across all workstreams
- Consistent QA guidelines
- Test Metrics
- Quality Benchmarks
6.Risk and Issue Management
- Risk & Issue management for QA
- Risk & Issue mitigation plans
7.Escalation Management
- Escalation paths for QA-related issues
- Escalation communication management for QA
QA Test Lead:
1.Test Planning:
- Attendance of all workshops:
- Requirements
- Solutions
- SME Support
- Contribution to the test planning
- Contribution to the sprint planning
2.Stakeholder Communication & Reporting
- Communication & Reporting within specific testing streams
- Feedback on improvement
3.Resource Management
- Resource Ramp-up
- Work distribution
- Absence Management
5.Test Management
- Assets Management ( Test Scenarios, Test Cases, Test Results, etc)
- Defect Management
- Progress Tracking
- Dependencies & Risks
- Maintains QA project plan
- Maintains QA Project Plan
6.Risk and Issue Management
- Identify potential risks
- Coordinate resolution
7.Escalation Management
- Work replanning analysis
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